Privacy Policy

MRN Solicitors is a trading name of MR Negotiators Ltd Registered in England; Company no. 4183245 SRA No. 470875 & MRN (Leeds) Ltd Registered in England; Company no 5361993 SRA No. 495849 whose registered offices are at Halifax House, 93-101 Bridge Street, Manchester, M3 2GX and 17 Park Place, Leeds, West Yorkshire, LS1 2SJ respectively.  The term “MRN” has been used to refer to the company trading name for both companies. MRN has created this privacy statement because we take your privacy seriously.  The statement sets out, who we are, what information we collect from you, and how we use it.

General

MRN is a company that provides Legal services to its clients.  MRN collects personal information about you during your use of our website and services and through our cookie technology as you use and navigate our website.

If you provide us with personal information (your name, postal/DX address, telephone, fax, or email address), or have done so in the past, via our websites, our publications or surveys, we may use that information to send you legal costs, information on our latest services and promotions or to contact you so that we may learn more about our clients.

We may use your data to collate and create an information database of visitors to our website in order to improve our website and our service and to provide relevant services and information to you.  We will not share individual data with third parties.

Retention of personal information

We will retain your information for such period as we are legally obliged to keep it or for the period necessary for the purposes for which the data was collected or for which it is to be processed further, whichever is the longer.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us analyse data about web page traffic and improve our website and services in order to tailor it to customer needs.  We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website and service, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to third party websites

Our website may contain links to enable you to visit other websites of interest easily.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.  We accept no responsibility or liability for such other websites.  You should exercise caution when entering personal information online and look at the privacy statement applicable to the website in question.

Holding your personal information – Opt In, Unsubscribe & ‘Right to be Forgotten’

When you Opt In and fill in a form or provide your details on our website, you will often see one or more tick boxes allowing you to opt in to receive marketing communications from us by emails, telephone or post.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily in the following ways:

To unsubscribe from any email communications from us, please click the ‘unsubscribe’ link at the foot of the email in question for an immediate removal from further communications.

If you have previously agreed to us holding or using your personal information, you may change your mind at any time by writing to or emailing us at [email protected]. We will process the removal of your personal information and honour your ‘Right to be Forgotten’ within 10 days, sometimes sooner.

You may request details of personal information which we hold about you under the Data Protection Act 1998.  A small administration fee will be payable.  If you would like a copy of the information held on you please write to M R Negotiators Ltd, Halifax House,

93-101 Bridge Street, Manchester, M3 2GX

Protection of your personal information

We are concerned about guarding the security of your personal information and the details of any transactions.  We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register.

Disclosing of information

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete an instruction you have sent via the website or client portal – e.g. when arranging for a courier company to collect and deliver files that you have requested. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Any personal information we hold about you is stored and process under our data protection policy which is available on request and in line with the Data Protection Act 1998.

Use of third party services

We are partnered with third party data processors Mailchimp, including analytics services from Google Analytics, to help understand your usage of our services. In particular, we provide a limited amount of your information (such as your email address and sign-up details) to select third party services to collect data for analytics purposes when you visit our website or use our products and services. This allows us to monitor your use of our website and client portal and tracks our relationship so that we can improve our service to you. We may also use these third party services for communications, either through email, or through messages within our products and services. As part of our service agreements, these third party services may collect publicly available contact and social information related to you, such as your name, email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience.

How we use personal data

Personal data is used for the following purposes: (i) to provide, administer and improve our services, (ii) to better understand your needs and interests, (iii) to fulfill requests you may make, (iv) to personalise your experience, (v) to provide service announcements and (vi) protect, investigate and deter against fraudulent, harmful, unauthorised or illegal activity.

Data Breach Process

The Data Protection Controller Rebecca Abeles has a process in place in the event of a breach. Depending on the severity of the breach the DPO will self-report to the Information Commissioner’s office within 72 hours of breach coming to light.

In compliance with the Privacy Principles, MRN commits to resolve complaints about our collection or use of your personal information. Individuals in the European Union with enquiries or complaints regarding our Privacy Policy should first contact our Data Protection Officer (DPO):

Rebecca Abeles
Halifax House,

93-101 Bridge Street,

Manchester,

M3 2GX

Via email: [email protected]

Changes to this statement

MRN privacy statement is subject to change at any time.  MRN will post changes to this statement on our websites prior to implementing any major changes.

Last modified: 27th March 2018

Contact

If you have any questions about this statement please contact us:

Rebecca Abeles
Halifax House,

93-101 Bridge Street,

Manchester,

M3 2GX

T:  0161 830 8474
E:  [email protected]

Effective Date: April 2018